Q: How to order?
A: Send us an inquiry → receive our quotation → negotiate details → confirm the sample → sign contract/deposit → mass production → cargo ready → balance/delivery → further cooperation.
Q: How about Sample order?
A: Samples are available. Please reach out for details. Once the sample fee is charged, please be assured it will be refunded when you place a formal order.
Q: Which shipping way is available?
A: DHL, UPS, FedEx, TNT, EMS, China Post, and Sea shipping options are all available. Other shipping methods can also be arranged upon request.
Q: How long is the delivery (production) and shipping?
A: Delivery time depends on the quantity ordered. Usually, production takes 15-25 working days.
Q: My package has missing products. What can I do?
A: Please reach out to the support team, and we will verify the order along with the package contents. We apologize for any inconvenience.
Q: How to confirm the payment?
A: We accept payment via T/T, PayPal, and other methods. Arrangements can be made before paying through alternative methods. Additionally, a 30-50% deposit is acceptable, with the balance to be cleared prior to shipping.